Certainly the service you provide your customers on your most profitable, core products should be nothing less than excellent. However, if your company is like most manufacturers, service provided on older, out-of-production or unprofitable components often does not meet the level it once did. When licensed to Ontic, those products now outside your core business, instantly become our core business-- and once again regain top-priority status.

Ontic is a major supplier of aircraft components and accessories for over 3,000 customers, including U. S. and foreign governments, commercial airlines, maintenance centers and other aftermarket sectors.

Customer Service

  • Quick quote response (including Auto-quote)
  • Next day delivery of most items
  • Batch traceability
  • Distribution requirements planning
  • Unit exchange program
  • Import/export documentation
  • Service bulletins
  • Warranty administration
  • Technical support
  • Technical manuals
  • FAA 8130-3 forms
  • Over 3,200 line items quoted per month
  • Continuous improvement through customer surveys




Click here for our Product Support Line Card

On-the-Shelf Inventory

We supply over 150,000 line items--representing over 81 million individual parts. Our inventory is listed with ILS, BComm and many other e-commerce sites.

Overhaul and Repair

We overhaul, upgrade, and recertify new and repairable units to meet the latest Federal Aviation Administration (FAA) and U.S. and foreign military standards and requirements.


                                                                

EASA

The European Aviation Safety Agency

Facilities

Chatsworth, CA
54,000 sq. ft.

 

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